North Jersey Section 0304 Meetings
2008-2009 General Section Meeting Calendar

General Section Meetings are held on the 3rd Wednesday of each month at the La Quinta on Rte. 46 in Fairfield unless other plans are made. Meetings begin at 6:00 PM with dinner at 6:30 PM and the program at 7:30 PM.

January 20, 2010 Meeting

TQM and Customer Requirements Analysis Modeling,
Based on the QFD (Quality Function Deployment) Method,
Using Our CORA Software Tool

Paul G Ranky, PhD

Introduction
The purpose of this seminar is to provide an analytically established method to find out what customers want, need, and / or require, and to offer an introduction and overview of how this method fits into our TQM world. Furthermore, the speaker will illustrate a novel approach to applying process modeling, requirements analysis, and risk analysis as an integrated approach to problem solving.

TQM and Customer Requirements Analysis Modeling
Requirements, or customer needs analysis is considered to be one of the most important features of any R&D, design, manufacturing, service, or educational project, because if done professionally, it helps to specify and then research and develop the appropriate product / process design features and processes that sponsors/ customers need/ want. Please note, that the subject of Requirements analysis (CORA, Component -oriented Requirements Analysis, and QFD, Quality Function Deployment) is featured in more detail in several eBooks in Dr Ranky's Case Library. Please visit http://www.cimwareukandusa.com.

Component Oriented Requirements Analysis (CORA), represents a systematic, customizable method, based on QFD (Quality Function Deployment) and other methods, developed by Ranky to analyze product/ process, TQM / TQC needs, including product, process, IT, service, and other needs. As industrial experience has shown, the method can be applied to a wide range of subjects, including user interface requirements design for controllers, disassembly operator screens, and others, offering the analyst and the software engineering team accurate design specifications, that yield in software, that satisfies customer requirements within a competitive environment.

 

Reservations Required by NOON Friday January 15, 2010
Preferred: RSVP via E-mail the Arrangements Chair at priti.desai@roche.com.
Please include your membership number and company name in the e-mail.