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Continual Improvement using Process Behavior Analysis
Class Graduates – Fall Semester 200
The Record, Rockaway NJ
Front row: John King, Nancy Chang, Jacqueline Wilson-Franks, Gordon Popan
Center row: Carl Perini (instructor), Antoinette Senise, Barbara Ritacco, Susan Serradilla-Smarth
Back row: Frank P. Berry Jr., Michael Ruiz
Approaches to Variation
Shewhart’s Process Behavior Charts
Capability, Stability, and World Class Quality
Using Process Behavior Charts for Continual Improvement
From Where do Those Chart Constants Come?
The Shewhart Catechism
The Four Foundations of Shewhart’s Charts
Statistics versus Parameters
Estimating Dispersion Parameters
Calculating Limits with Small Amounts of Data?
Power Functions for Process Behavior Charts
The Characterization of Product
“The instruction, discussions, and assignments were as relevant and practical as the tool set. The additional help the instructor provided charting and interpreting our own data will prove to be the jump-start we need when class ends.” Mike R.
“The instructor knew this material exceptionally well and presented it clearly and concisely.” Barbara R.
“Text material was excellent.” John K.
“It was a good class. I would have liked additional time to do even more chart examples since the applicaltion is universal.” Jacqueline W.
“This was an interesting course. I think that the information is useful and we will apply it.” Frank B.
“The instructor did a fine job in presenting this class. The information is relevant & I hope it expands to use the other textbooks handed out.” Gordon P.
“The opportunity to analyze actual production data has helped me to better understand the application of Process Behavior Analysis.” Nancy C.
NOTE:This class is scheduled only when we have a sufficient number of students interested. If you want to attend this class, please let us know by clicking on the “Contact Us” button and submitting your contact information.
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