Root Cause Analyses (RCA) and Corrective and Preventive Actions (CAPA)
Date:
May 21, 2026
Time:
12 PM to 1 PM EST
Speaker(s):
Hosted by ASQ Worcester
Address:
https://us02web.zoom.us/my/qpsinc
ZOOM MEETING ID: 7906904984
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Root Cause Analyses (RCA) and Corrective and Preventive Actions (CAPA)

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Event hosted by ASQ Worcester.  

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Date: May 21,  2026, Time: 12 PM to 1 PM EST 
Topic: Root Cause Analyses (RCA) and Corrective and Preventive Actions (CAPA)

By Steven S Prevette, ASQ Fellow, Lecturer at Southern Illinois University

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ZOOM link: https://us02web.zoom.us/my/qpsinc 
ZOOM MEETING ID: 7906904984

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For questions, contact Jay P Patel: jayp@qpsinc.com 

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This presentation provides methods to support development of Root Cause Analyses 
(RCA) and Corrective and Preventive Actions (CAPA).  The presentation covers the 
Code of Federal Regulations basis for CAPA’s and overviews good practices for RCA 
and CAPA including:

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● Safety Culture 
● Use of data and Statistical Process Control 
● Systems Thinking 
● Dr. Deming’s System of Profound Knowledge (SOPK).

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The System of Profound Knowledge is described, comparing its Left Brain and Right 
Brain thinking.  Understanding Variation and Systems are needed in order to 
understand the source of the event, and likely effective correct actions. 

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Case studies are included and analyzed.  Protocol for an SPC based color-coded 
performance scorecard with leading indicators to get ahead of your events is provided.

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For questions, contact Jay P Patel: jayp@qpsinc.com 
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